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Frequently Asked Questions
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Service & Pickup
How does the biweekly pickup schedule work?
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What time should I have my bin out?
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Can I request an extra pickup?
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What happens if my pickup day falls on a holiday?
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What We Accept
What types of batteries do you accept?
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Can I put broken or leaking batteries in the bucket?
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What electronics are accepted?
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Do I need to clean containers before recycling?
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Plans & Billing
Can I cancel or pause my plan at any time?
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What's the difference between Basic and Premium?
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When will I be charged?
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Service Areas
Which ZIP codes are served in Atlanta?
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My ZIP isn't listed — what can I do?
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Are you ready to start recycling?
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